Integrations

Works with the systems you already use

Norela connects to your PMS, email, messaging channels and analytics tools - no need to change anything.

Connects with

Category

PMS

Your property management software. Norela reads and writes directly.

  • MewsReal-time availability, rates and bookings
  • Oracle Opera CloudEnterprise hotel groups, conferences
  • HotelTimeFull-feature PMS for Central Europe

Category

OTA

Booking channels. Availability and rates stay in sync in real time.

  • Booking.comEurope's largest OTA - routed via PMS
  • AirbnbShort rentals, channel-manager sync
  • ExpediaGlobal OTA, PMS integration

Category

Guest channels

Calls, messages and email - every way guests reach you.

  • TelefonInbound calls 24/7, multilingual voice agent
  • WhatsAppThe #1 guest-messaging channel
  • MessengerFacebook Messenger, quick replies
  • Instagram DMInstagram DM - visual-first inquiries
  • EmailAny SMTP provider, replies in your brand voice

Category

Team channels

Your team's own phone, email and chat surfaces - where Norela agents post updates.

  • TelefonTeam phone system, outbound calls and alerts
  • GmailGoogle Workspace mailboxes
  • Microsoft OutlookMicrosoft 365 mailboxes
  • SlackAgent updates posted to team channels
  • Microsoft TeamsFor Microsoft 365 shops

Category

AI tools

Claude, ChatGPT and other AI assistants see your Norela data.

  • ClaudeAnthropic MCP connector, official
  • ChatGPTOpenAI MCP support

Category

Reviews

Review monitoring and replies within 24h, in your brand voice.

  • Google BusinessReviews + responses, search visibility
  • TripAdvisorCore review platform for tourism

Category

Marketing

Paid campaigns from one place. Budget flows to what actually works.

  • Meta AdsFacebook + Instagram campaigns
  • Google AdsSearch keywords that drive bookings
  • Campaign Manager 360Enterprise attribution, cross-channel

Category

Analytics

Web traffic, conversions, and booking-funnel measurement.

  • Google Analytics 4Web traffic & conversion analytics
  • Google Tag ManagerEvent management without code changes

Don't see your system? Let's talk.

Adding new integrations is part of our roadmap. Send a request and we'll see how we can help.

Get in touch