Every partnership is personal. Built around your team.
We don't sell licences or fixed packages. We talk through your situation, see where an AI team would help most - and move at your pace.
End-to-end partnership. Everything you need.
Setup, agents, integrations, your team's training and ongoing support - all part of the partnership.
Setup and roll-out
8–10 weeks: discovery call, agent build, PMS/email/OTA integrations, testing alongside your team. The entire roll-out is part of the partnership.
The AI agents you actually need
Most hotels start with Anna + Kai, spas often with Anna + Erik - but everyone starts where the biggest need is. Add more as you grow. No re-architecture.
Your team's training
Norela reaches your team only if they know how to work with it. Training is inside the partnership - not a separate purchase.
Ongoing support and tuning
Norela evolves with your business. New integrations, tone adjustments, further agents - a growing partnership at your pace.
An AI team works 24/7, year-round.
No holidays, no sick days, no peak-season burnout. The scale speaks for itself - what it costs depends on your situation, and we'll talk that through together.
We start where the biggest need is.
Discovery
We talk through your situation
We map your team, your systems and your seasonal rhythm. We find the bottlenecks where an AI team brings the fastest relief.
First team
We put the first agents to work
Most hotels start with Anna + Kai, spas often with Anna + Erik. Results show up in 4-6 weeks - but everyone starts where the biggest need is.
Growing
Onwards at your pace
Once the first agents are humming, we extend - new areas, new channels, at your pace. No re-architecture required.
How does platform rollout work?
Average rollout: 8–10 weeks
Intro call
We learn your business goals and workflows
Solution plan
We define the features and integrations you need
Rollout
We configure the AI agents and automations
Training
Your team learns practical skills
Analytics
We measure impact on bookings and service
The EIS tourism-sector grant can meaningfully ease your Norela project.
Enterprise Estonia's "Tourism-sector software integration and onboarding grant" exists specifically to digitalise tourism services. We walk through it during the quote conversation - and help draft the application.
See EIS grant termsBuilt on AI training experience with 230+ tourism businesses · GDPR · Data stored in the EU
30 minutes - and you'll know if Norela fits.
We'll show how Norela works in your specific context.
- 30 minutes · video call
- Personal offer afterwards if Norela is a fit